What is a UX Writer?

News Monday July 12th, 2021

What is a UX Writer?


For the past few years, there have been various types of new jobs that we do not have any idea about what they actually do. These new professional titles emerged along with the rapid development of digital technology in recent years.

Now, we would like to give an example of a relatively new professional employment, that maybe not many people are familiar with, and is called the UX Writer (User Experience Writer). So, what is a UX Writer?

The Definition of UX Writer

As quoted by, Emily Stevens in mentions that the UX Writer is someone who is responsible for crafting all the text (also called a microcopy) that appears throughout the interface of digital products such as websites, mobile applications, and software.

This microcopy is mainly short and aims to guide the users when interacting with digital products, either website, software, or mobile apps. The microcopy is very important to help users find the information/thing they are looking for. The microcopy is carefully crafted in such a way as to make it easier for users to use the website, mobile application, and/or software.

All these hint messages are similar to navigation that serves to direct users. When ordering food online through the application, you will be guided with short messages as hints. When there is an error in using the website/application, such text will also notify you. 

Duties and Responsibilities of a UX Writer

The microcopy on a website, mobile application, and software has been designed in such a way by a UX writer. So, you could say the UX writer has thought of everything in detail. UX writers are not alone in doing their job, they work with product managers and the creative team (UI/UX designers) to produce a short, concise, clear, consistent microcopy.

UX writing must be able to represent the product, which includes objectives, target audience, key messages, usability testing, user interviews, etc. The point is that a UX writer must understand inside and out about the product that is being worked on.

UX Writers sometimes maintaining big responsibilities such as the following:

  1. Creating and maintaining guidelines and style guides that include the tone of the messages.
  2. Create a long-term strategy for content
  3. Understand data and know how to use it to formulate a content strategy
  4. Work with different stakeholders, such as legal and support departments, to ensure that the strategy and the copy are in line with company goals.
  5. Understand the strategy matrix of the product and link it to the content strategy

Skills Needed to Become a UX Writer

UX Writer works closely with UI/UX designers to create and implement a comprehensive content strategy. Therefore, what skills are needed to become a UX Writer?

  1. Experienced in writing UX components, be it products or web experiences.
  2. The ability to make copies in a variety of different formats, from microcopy to longer forms.
  3. Understand product design and how it relates to business strategy.
  4. Experienced with data, how to track it, how to get insights from data, and how to act on the insights.

So, are you interested in becoming a UX Writer?



Photo by Vlada Karpovich from Pexels

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