Claim Free Electricity Tokens via the PLN Mobile App

Blog Tuesday April 27th, 2021

Claim Free Electricity Tokens via the PLN Mobile App


Since the beginning of the pandemic in 2020, the government has provided free social aids to people affected by the pandemic through various programs. One of them is the free electricity tokens for people who use subsidized electricity.

This free electricity is provided to ease the burden on the poor and very vulnerable people to be affected by COVID19. The details of the groups of customers who get free electricity tokens are with the following criteria:

  1. Household 450 VA Bill waiver / Free Token
  2. Household 900 VA Subsidized 50% discount for electricity bills/tokens
  3. small business450VA Bill exemption / Free
  4. Small Industry 450 VA Bill exemption / Free
  5. Small Social 450 VA Bill Exemption / Free 

Free electricity tokens are distributed by the government through designated official channels, such as the PLN website and PLN WhatsApp. A year later, the government added a channel for claiming free electricity tokens, the PLN Mobile app.

Here we include how to claim a free electricity token via the website.

  1. Type in the chrome, firefox, or safari browser.
  2. Go to the menu ‘Customers’
  3. Select ‘Stimulus COVID19’
  4. Enter customer ID or number meter
  5. Token free will automatically appear on the screen
  6. Enter free token to the meter you

Furthermore, you can also claim free token via PLN Mobile App:

  1. Open the app PLN Mobile
  2. Tap on the ‘PLN Peduli COVID19’ menu in the Info & Promo section.
  3. Enter your customer ID or meter number.
  4. The free token will automatically appear on the screen.
  5. Enter the free token into your meter


Photo by Daniel Romero on Unsplash

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